Privacy policy

Privacy Policy

CHARMY takes the protection of your personal data seriously, in accordance with the General Data Protection Regulation (GDPR).

Data we collect We collect your name, email address, delivery address and payment details when you make a purchase or sign up to our newsletter.

How we use your data Your data is used to process your orders, send you notifications, personalise your experience and send you marketing communications where you have consented.

Retention period Your data is kept for 3 years from your last purchase or contact, unless a legal obligation requires otherwise.

Cookies Our site uses technical cookies and third-party cookies (Google Analytics, Meta Pixel) to analyse browsing and improve our services. You can manage your cookie preferences at any time.

Data protection Your data is never sold to third parties. It may be shared with our logistics and payment providers strictly for the purpose of processing your orders.

Your rights Under the GDPR, you have the right to access, rectify, erase and port your data. To exercise these rights, contact us at contact@charmyparis.com. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Changes This policy may be updated. We invite you to check it regularly.