Shipping policy
Shipping Policy
1. Processing time Orders are prepared and dispatched within 4 to 5 business days of payment being received.
2. Shipping rates
- France: €6.90
- European Union: €11.00
- International (UK, US, CH, AU, CA and others): €17.00
- France Express: €10.00
3. Free shipping
- Private customers: on orders over €80, all destinations
- Business accounts: on orders over €250, all destinations
4. International delivery We ship within the European Union and internationally. Delivery times may be longer depending on the destination and local customs procedures. Any customs duties or import taxes are payable by the recipient.
5. Order tracking A tracking number will be sent to you by email as soon as your order is dispatched.
6. Delivery problems In the event of a delay or a damaged parcel, please contact us at contact@charmyparis.com as soon as possible.