Terms of sale
Terms and Conditions of Sale
These general terms and conditions govern the contractual relationship between CHARMY and its customers regarding the sale of products on our website.
- Orders and Products
All orders placed on our site are subject to product availability. Product descriptions and photographs are provided for guidance and may be subject to minor variations. We reserve the right to refuse an order for reasons such as pricing errors, stock unavailability, etc.
- Prices and Payment
Prices displayed on our site are in euros and include all applicable taxes. Payments can be made by the payment methods available on our site at the time of ordering. Products remain the property of CHARMY until full payment of the order.
- Delivery
Delivery times are provided for guidance and may vary depending on the destination and exceptional circumstances. Delivery charges are calculated at the time of ordering and may vary depending on the chosen delivery method.
- Right of Withdrawal
In accordance with applicable legislation, you have a withdrawal period of 14 days from receipt of the products to return items for a refund, except for personalized or perishable products.
- Customer Service
For any questions, information, or complaints, please contact our customer service department at the email address or phone number provided on our site.